Community Ambassador Superstar

This is an important role within the company. You will be the first point of contact within the Peter Sage Team. Your role will be to ensure that this is a friendly and inspiring welcome for all onboarding clients.

Hosting Zoom Calls:

You will host zoom calls for new IL-EMF, EMF and EMT clients who have recently signed up. You will take them through the simple logistics of how the EMF and EMT courses run. You will encourage them to share their motivation for doing the course as well as being able to share your life transforming experience with EMF. You will be taken through the documented procedure of how to run the calls. They are fun and straight forward but require high energy and concentration for up to 5 hours of meetings in one day.

Client enquiries:

Client enquiries should normally be directed to the “Get in Touch” button on the portal, however in some cases you will need to help clients with issues. Our aim is for clients to have a 5 star service throughout. We expect our team to take responsibility to sort out clients issues wherever necessary.

VIP Calls to EMT's:

For those clients who are joining EMT, you will call them to welcome them to the Elite Mentorship Trainer programme and to the Peter Sage family. You will also answer any questions that they have regarding the programme. These calls should be listed on the spreadsheet.

EMT Journey Document:

You will also have to send out the journey document to all clients who are studying EMF and EMT at the same time.

Ideally you should be a graduate of the EMF or EMT program or at the minimum a USM graduate.

Sales:

You will also work with Sales and Marketing teams regarding clients. This can be from sharing important information about clients or managing issues. The start of the onboarding meetings should be recorded to capture how clients heard about Peter Sage and their motivation for doing EMF and EMT. The link to the recording is pasted into a spreadsheet for Sales and marketing who use it to analyze pain points and to consider new marketing strategies.

Skills:

• You must have consistent positive energy.

• You must have excellent interpersonal skills and be able to read the energy of the students, encouraging them to share their experiences for doing the course. You should be able to motivate the clients and adapt your hosting style depending on the clients and the topics being discussed.

• Excel skills are required.

• Gmail.

Reporting Line:

You will be part of the Operations Team, Headed up by Ryan Jessop. You will report into Jill Sutherland who will help you with the transition into the role and will be there to support you going forward. See the organisation chart below.

Hours:

The hours of the onboarding calls are set to accommodate the predominant US market as well as the rest of the world. To enable us to provide this, some afternoon onboarding sessions are required. At the moment the onboarding calls are Mondays 5:30-6:30 pm UK time and 8-11 am and 4-6 pm Tuesdays. In total it is expected to take around 12-16 hours a week to cover these basic duties.

Progression:

Team Sage is growing exponentially - having just celebrated a record quarter. This is an exciting time to join the team, and opportunities to learn, develop, and progress will be presented as we keep up with demand.

Salary:

The salary will be $1200 and will be paid monthly ($3000 pro rata).

A free resit to Elite Mentorship Forum will also be made available to the successful applicant.

Fill Out This Form To Start Your Journey On Team Sage

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